For the best Mac client experiences and an always up-to-date infrastructure, we recommend all customers migrate to Office 365. Skype for Business Server 2015 customers should at a minimum download and install the Skype for Business Server 2015 Cumulative Update version 9319.272 or higher.
- In October, 2018, we announced a plan to offer the Skype for Business desktop app on Mac as our web-downloadable meetings client instead of Skype Meetings App, starting in December. Due to feedback from customers, we decided to postpone the change. Everything is now in place, and we will make the.
- Hi P1e7, The answer is no, it is not feasible to install Skype for Business desktop client on Linux. If you'd like this feature to be introduced into Skype for Business, you may send us your feedback via the following link.
In this article:
If your failure scenario involves a Skype for Business desktop client as the remote endpoint in a chat conversation or AV call, then you should include the logs from the desktop client in your error report.You can view the desktop client logs on your own, but we haven't documented the logging format so you probably won't find resources to make sense of them. Instead, collect the logs and submit them with your bug report.
Logs available for the Skype for Business desktop client
There are two types of logs available from the desktop client:
- .UccApilog files contain general client usage information
- .etl files contain media-specific log information
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For any bugs related to Audio/Video, please attach both log types if possible. For bugs not related to Audio/Video, the .UccApilog files should be sufficient.
Collecting logs from a Skype for Business desktop client
On a Windows machine, the logs for a Skype for business desktop client will be located in the following directory:
%LOCALAPPDATA%MicrosoftOffice16.0LyncTracing
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The .UccApilog files will have names that look like this:
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Lync-UccApi-[[n]].UccApilog where [[n]]should be replaced by a number 0-2.
The .etl media log files will have names that look like this:
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Lync-16.0.6965.5305-Office-x86ship-U.etl
On a Mac, the logs are in a similar directory within the root directory where the desktop client is installed.
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After reproducing the issue and closing the client, navigate to this directory and select the log file(s) with the most recent timestamp(s). This is the file you should submit with any bug report.